Your information

Privacy Policy

Effective date: 21 June 2026

This Privacy Policy explains how Roothouse Inventory collects, uses, shares, retains, and protects personal information when you visit our website, create an account, purchase a subscription, or use the service.

Information we collect

Depending on how you use the service, we may collect:

• Account information, such as name, email address, company name, password hash, role, and account settings.
• Business contact information, such as address, telephone number, stores, customers, suppliers, and authorized users.
• Operational data entered into the service, including products, inventory, purchases, sales, transfers, reports, and activity records.
• Subscription and non-sensitive payment information, including plan, amount, currency, transaction reference, provider transaction ID, payment status, and timestamps.
• Technical and security information, such as IP address, browser or device details, login attempts, session data, and activity logs.
• Support messages and information you provide when requesting assistance.

Card information

Card payments are entered and processed through Flutterwave's hosted checkout. Roothouse Inventory does not collect or store full card numbers, CVV codes, PINs, or one-time passwords. See our Payment & Cardholder Data Security page.

How we use information

We use information to:

• Create, verify, secure, and administer accounts.
• Provide inventory and business-management functionality.
• Process and verify subscriptions and payments.
• Provide support and communicate service or security information.
• Prevent fraud, abuse, unauthorized access, and technical problems.
• Maintain, troubleshoot, improve, and understand service performance.
• Meet applicable legal, regulatory, accounting, and dispute-resolution obligations.

How information is shared

We do not sell personal information. We may share limited information with service providers where necessary to operate the service, including payment processing, hosting, email delivery, security, and technical support providers. These providers receive only the information reasonably necessary for their role.

We may also disclose information where required by law, to protect legal rights or safety, to investigate fraud or abuse, or as part of a business restructuring subject to appropriate safeguards.

Company administrators and users

Your company's account owner or authorized administrators may create users, assign permissions, access company records, review activity, and manage information within the company account. Users should direct internal access questions to their company administrator.

Cookies and sessions

Roothouse Inventory uses essential session technologies to keep users logged in, protect accounts, remember necessary preferences, and operate secure workflows. Disabling essential cookies may prevent login or other service functions from working correctly.

Data retention

We retain information for as long as reasonably necessary to provide the service, maintain business and payment records, resolve disputes, enforce agreements, prevent fraud, and meet applicable legal obligations. Retention periods may vary by data category and account status.

Security

We use reasonable administrative, technical, and organizational measures intended to protect information, including account authentication, permission controls, session protection, activity logging, secure payment-provider integration, and HTTPS on the live service. No internet service can guarantee absolute security.

Your choices and rights

Subject to applicable law and verification, you may request access to, correction of, or deletion of personal information associated with your account. Some records may need to be retained for legal, security, payment, or legitimate business purposes.

Requests should be sent to support@roothouseinventory.com. Company users may need to contact their company account owner for requests concerning business records controlled by that company.

Children

Roothouse Inventory is intended for businesses and authorized business users. It is not directed to children, and we do not knowingly request children to create accounts.

Policy updates and contact

We may update this policy to reflect changes in the service, law, or our practices. The effective date will be updated when a material revision is published.

Privacy questions and requests may be sent to support@roothouseinventory.com.